Terms and Conditions

By purchasing or scheduling dog training, you, the participant, represent that you are the legal owner of the named pet and you are aware that participation in any dog training class may result in illness, accident, injury, death to you or the named pet, and/or escape of the named pet. You agree you are aware of these risks and dangers and assume all responsibility for them. In addition, you assume full responsibility for damages and injuries:

• To the named pet,
• Caused directly or indirectly by the named pet, and/or
• To other individuals or pets, which are connected with Patience Inspired Dog Training, whether on or off Patience Inspired Dog Training premises.

You, the participant, understand that attendance at a dog training class of any kind is not without risk to yourself, members of your family or guests who may attend, or your dog, because some of the dogs to which you may be exposed may be difficult to control and may be the cause of injury or illness even when handled with the greatest of care.

You agree that you will abide by all safety rules and requests provided by Patience Inspired Dog Training employees and representatives.

You hereby waive all claims for damage and release and forever discharge Patience Inspired Dog Training employees, instructors, assistants, volunteers, and representatives from any and all claims, damages, losses, or liabilities of any nature, for injury or damage which you, your dog, or your guests may suffer in connection with your attendance or participation in training sessions, including specifically, but without limitation, any injury or damage resulting from the action of any dog.

You expressly assume the risk of such damage or injury when attending any training sessions or other function, or while on the training grounds or the surrounding area thereto.

You hereby agree to indemnify, defend and hold harmless Patience Inspired Dog Training and any other location, their employees, instructors, assistants, volunteers, and representatives from any and all claims, damages, losses or liabilities, whatsoever arising out of or resulting from:

1. Your presence at or participation in any training session or other function while at Patience Inspired Dog Training or any other location or the surrounding areas thereto,
2. The presence at or participation by any member of your family or any other person accompanying you to any training session or other function while on the grounds or the surrounding area thereto, and
3. Any action by any dog, including your own.

Notice must be given to Patience Inspired Dog Training at least 72 hours prior to the start of the service purchased (e.g., group class, seminar, clinic, or private training session) in order to receive a refund.

Due to the nature of the products sold in our store, they are non-returnable / non-refundable — all retail sales are final. If your product is defective, you may return it in person, with receipt, for a refund or exchange within 30 days of purchase.

Notice must be given to Patience Inspired Dog Training at least 72 hours prior to the first class or private training session in order to receive a refund.

There are no refunds or credits of fees after the class or private sessions have started.

All of our training packages and plans are valid for one (1) year from the date of sign-up.

• Everything included in the package plan purchased must be used within the year. This includes, but is not limited to: Drop-In Classes, Group Classes, Enrichment Room rentals, and store discounts.
• Any part of the package not used within the year is forfeited and will not be refunded or transferred.
• One year is marked as one calendar year from the date you signed up at midnight (12:00 AM). For example, if you signed up on January 1, 2024, your membership will expire on January 1, 2025 at 12:00 AM.