10DLC PRIVACY POLICY
10DLC PRIVACY POLICY
Last Updated: Sept 26, 2024
Introduction
At Patience Inspired Dog Training ("we," "our," "us"), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our management staff, dog trainers and clients.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
Personal Information:
Phone number
Name
Email address (if provided)
Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for communication purposes, specifically for:
a. Communication:
Providing information about group and private trainings via SMS
Responding to client inquiries and delivering necessary training support
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
3. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notification. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at (401)862-6740.
b. Access and Correction: You can request access to or correction of your personal information by contacting us at (401)862-6740
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Patience Inspired Dog Training
(401)862-6740
Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.